Recover Account

Please use your Alliance member ID card to help you fill in the following information. Enter your first and last name, date of birth and Member ID number exactly as they appear on your ID card. Do not include your middle initial. Your username and/or temporary password will be sent to the email address we have on file for you.
First Name	Last Name
Date of Birth	Member ID Number (example: 91234567A)
I forgot my username. I want to reset my password.   SUBMIT Clear Form

If you have questions about your account, please contact Member Services at 800-700-3874 from 8 a.m. to 5:30 p.m., Monday through Friday. If you need language assistance, we have a special telephone line to get an interpreter who speaks your language at no cost to you. For the Hearing or Speech Assistance Line, call 800-735-2929 (TTY: Dial 711).